KYC & Fraud Prevention
Know-Your-Customer onboarding checks, traceback response, and ongoing robocall/fraud monitoring for carriers and platforms.
Starting at $249.00 /month
What's Included
Regulators and upstream carriers expect voice and messaging providers to know who they're carrying traffic for. We build and run your KYC onboarding process, respond to industry traceback requests, and monitor for fraud and robocall patterns before they threaten your carrier relationships.
This service covers:
- Billed monthly: ongoing KYC management and ITG traceback monitoring/response (24-hour rule)
- Customer KYC onboarding workflow & documentation
- Identity and business verification checks
- Industry Traceback Group (ITG) request handling
- Robocall & spam pattern monitoring
- Fraud incident response support
- Carrier-facing compliance attestations
What to Expect
A quick reference before you order, what we'll need, how long it takes, and what you get back.
What You'll Need
- Company name and description of your customer base (B2B, B2C, or both)
- Your current customer onboarding process, if any
- Any traceback notices you have already received
Typical Timeline
A tailored KYC program is typically designed within 5-7 business days; ongoing monitoring and traceback support begin immediately after rollout and continue for as long as your plan is active.
What You'll Receive
- A documented KYC onboarding workflow
- Carrier-facing compliance attestation package
- Ongoing monitoring alerts visible in your dashboard
Why It Matters
Protect Carrier Relationships
A documented KYC program is often the difference between keeping and losing an upstream carrier relationship after a traceback.
Faster Traceback Response
We help you respond to industry traceback requests quickly and accurately, reducing regulatory exposure.
Catch Fraud Early
Ongoing monitoring flags abnormal calling patterns before they become a bigger enforcement issue.
How It Works
Program Design
We build a KYC onboarding checklist tailored to your customer base and risk profile.
Rollout
New and existing customers are verified against your KYC checklist.
Monitoring Begins
Traffic patterns are monitored for signs of fraud, spoofing, or abuse.
Rapid Response
Traceback requests and fraud incidents are handled with documented, carrier-ready responses.
Frequently Asked Questions
What is the Industry Traceback Group?
It's the USTelecom-administered consortium that traces suspected illegal robocalls across the call path, providers are expected to respond promptly to its requests.
Do I need this if I only serve business customers?
Yes - B2B platforms are still expected to know their customers and can still be a link in a traceback chain.
Can you help after we've already received a traceback notice?
Yes, we can help you respond to an existing request and build a program to prevent repeat issues.
Ready to get kyc & fraud prevention handled?
Tell us what you need and we will confirm scope, price and timeline before any work begins.
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