Refund Policy

This policy explains when you can get your money back for a Bizit360 order.

1. Before work starts

If you cancel an order before our team has started work on it, you receive a full refund of our service fee. Ask us in writing at info@bizit360.com and we will reply within 2 business days.

2. After work has started

Once work has started we refund the part of the service fee that covers work not yet performed. The part covering work already completed is not refundable. Examples:

• Business formation and compliance filings: once a filing has been submitted to a government agency, registry or carrier, our fee for that filing is not refundable.
• Custom development and design: refunds follow the milestones in your quote; completed and delivered milestones are not refundable.
• Monthly retainers: you can cancel at any time; the cancellation takes effect at the end of the current billing month and no further months are charged. The current month is not refunded.

3. Government and third-party fees

Fees paid to government agencies, registries, registered agents, certificate authorities and similar third parties are passed through at cost. Once paid, they are not refundable by us, and refunds depend on the third party's own rules. If a filing is rejected because of an error on our side, we correct and resubmit it at no extra service fee.

4. If we cannot deliver

If we are unable to deliver a service for a reason on our side, you receive a full refund of the service fee for the undelivered part.

5. How refunds are paid

Approved refunds are returned to the original payment method or bank account within 10 business days of approval, depending on your bank.

6. How to request one

Email info@bizit360.com with your order reference (for example BZ-123456) and the reason. You can also open a ticket from your client portal.

7. Contact

Bizit360, 1001 S. Main Street, Ste 600, Kalispell, MT 59901, United States. Email: info@bizit360.com. Phone: (406) 287-4333 (US) or +92 316 2888259 (Pakistan).